Customer Survey Welcome to your Letar Inc. Customer Satisfaction Survey 1. Company Name 2. Your Name: 3. How rapidly and efficiently does Letar Inc. respond when you contact us? Feel free to add a comment to expand on your response, as desired. Please select your answer Poor Fair Average Good Excellent 4. How do you rate our delivery performance? Please select your answer Poor Fair Average Good Excellent 5. Compared with your expectations, how do you rate the quality of the products supplied? Please select your answer Poor Fair Average Good Excellent 6. How do you rate the accuracy of the supporting documentation provided with completed orders? Please select your answer Poor Fair Average Good Excellent 7. What is your perception of Letar's pricing? Please select your answer Cheaper than others In-line with expectations Often too high 8. Overall, how do you rate Letar Inc. as a supplier? Please select your answer Poor Fair Average Good Excellent 9. What is the likelihood of your recommending Letar Inc. to other businesses Please select your answer Poor Fair Average Good Excellent 10. What specific aspects of our service delivery should be improved? Please include any other comments here, as well. Time's up Thank you for your time. We appreciate your feedback!